Liz Alig offers one free exchange on any unworn items within 15 days of receiving your order. Please fill out the form below and let us know what item/color/size you would like for an exchange and we will email a shipping label to send back the initial item.
Liz Alig offers easy returns. Fill out the form below and we will send you a return shipping label for the item. Once we receive the return we will refund the price of the item minus a flat $8 return shipping fee. Please note: We do not offer free returns or refunds on sample sale items.
Step 1: Fill out the form below letting us know if you would like an exchange or return.
Step 2: Once we have your request we will email you a return shipping label.
Step 3: Re-package and attached the return shipping label.
Step 4: Drop off the package at any USPS location.
Step 5: When we get your return we will process your exchange or refund Please allow at least 15 days for exchanges to be processed and 30 days for returns (in most cases it will be much sooner.)
There are NO RETURNS OR EXCHANGES ON INTERNATIONAL ORDERS. These policies are for retail purchases. Wholesale customers should consult our wholesale policies.
HOW LONG WILL IT TAKE TO GET MY ORDER?
Most orders are shipped on Wednesday and typically take around 3-5 days to arrive. International orders typically take around 2 weeks to arrive Sorry if there is a delay! We are a small business and try to get to your order as soon as possible. Thanks for your patience!
HOW LONG WILL IT TAKE TO GET MY PRE-ORDER?
Typically it takes around 6 weeks for pre-ordered items to come in, but the product description will have a specific date of shipping. If you have questions about your order please email firstname.lastname@example.org.
If you ordered 2 items, one pre-order and the other in stock they will be shipped together when the pre-order item comes in. We are happy to ship these separately if you either make multiple orders or email us at email@example.com and we will add on the additional shipping.