FAQs, Your Questions Answered
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FAQs, Your Questions Answered


What does Fair Trade Mean?

Fair trade is a term that refers to products where fair prices are paid to producers in developing countries.  Fair trade is a core value of Liz Alig.  Not only do we insure that our seamstresses have fair and ethical work conditions and wages, we also give back to further the development and skills training of women in their communities.  All of Liz Alig products are produced by our partnerships with organizations that empower women-owned business, teach job skills to low income communities, and encourage economic growth in developing countries.

Are you Fair Trade Certified?

Because there is currently no fair trade certification for clothing and handmade gifts in the USA, we are not fair trade certified.  It is possible to become member of various fair trade organizations; however, it is important to note this is not a certification of your production practices rather an alignment with other organizations with the same values.  we choose to follow guidelines from several of these groups as well as some of our own.  Learn more about our standards here.  We work with many pioneers in the fair trade movement who are closely aligned with fair trade organizations and are changing the standards in the clothing industry.  Fair Treatment of our employees in every area of our supply chain is deeply rooted in our company.  

What does Recycled Fashion Mean?

Many of Liz Alig products are made from recycled fabrics meaning we use textiles that have a previous life as a garment or remnant fabric from factories.  Using recycled fabric allows us to help prevent wasted textiles by giving them new life.  

Where do You Get Your Recycled Fabrics?

Liz Alig sources recycled fabrics in a variety of ways - most of it comes from bulk second hand clothing stores or the equivalent open air market in developing countries.  Also, we use remnants and dead stock fabric from factories.  There is a huge amount of second hand clothing that is shipped to developing countries when we are finished with it in the West.  We source from these open-air markets where our production takes place.  This both encourages their economic growth and reduces the amount of shipping that the raw materials take before they are made into your LizAlig garment.

We have also learned how to be creative with our sourcing of recycled materials - we recycle things like: flour sacks from Ghana, ikat fabrics from Guatemala, and excess fabrics from factories in El Salvador and Cambodia.

What other Types of Fabrics do you use?  

Liz Alig also partners with producers that use organic cotton, 100% cotton, hand woven silk, cotton, wool and banana fibers. 

Are Garments Made from Recycled Fabrics One of a Kind?

Yes and no.  Most of the garments that we make out of recycled materials are not one of a kind.  We recycle a lot of t-shirts so that when we can produce similar versions of a garment because second hand grey t-shirts are very easy to come by.  Other garments from recycled silk, sweaters, and button down shirts are more one of a kind.  The fabric colors will vary, but the design and spirit of the garment will stay the same.  We think this is something special about using recycled materials - you can have a garment that no one else has.

What should I know about Buying from the Recycled Collection?

Many styles by Liz Alig are made from recycled t-shirt fabrics which are upcycled into a specific silhouette.  Because these products are constructed from a variety of t-shirts, shades may vary slightly from garment to garment.  The pictures show the color schemes that are used for each season, but the shades will differ slightly.

Do you Accept Returns?

Should you need to return or exchange your Liz Alig item, you may return most new, unworn items within 30 days of delivery for a full refund or exchange.  Sorry there are no refunds after 30 days.  We cannot return any products that have been worn or damaged.  All shipping charges incurred with returns and exchanges are at the buyers expense unless the return is a result of an error made on the part of Liz Alig.

How do I Make a Return?
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button.  Please note there any exchange you would like to make. We'll notify you via e-mail of your refund once we've received and processed the returned item.

If you are unable to log-in to your account please contact us at info@lizalig.com

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

These policies are for retail purchases.  Wholesale customers should consult our wholesale policies.  No returns are accepted on wholesale orders.

How do your Sizes Run?

Our sizing runs a bit small - vintage sizing.  Find our size chart here. 

Can I Host a Home Party or Trunk Show?

Yes!  We would love for you to host a trunk show.  Find more info about hosting a trunk show here or contact us at info@lizalig.com.

Can I Intern with Liz Alig?

Yes!  We would be excited to talk to you about our internship opportunities.  Find more info here or email you resume, 3 references, and why you would like to intern with us to info@lizalig.com.

Do you Sell Wholesale?

Yes!  Please find more info about creating a wholesale account here.  If you would like a current catalog please contact us. 

Who is Liz?

Liz Alig was named for the founders first and middle name - this is not actually the name she goes by.  We like to think of the name as the kind of person who wears our clothing...women who love fashion and care about things like social justice, recycling, and are excited to tell the story of their clothes.

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